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- Can I access the DataToGo phone quotes service for futures and stock quotes using my cell phone?
- If your cell phone is Internet-ready and your cell phone company provides "WAP" Internet access, you will be able to use the DataToGo service. We invite you to try our free demonstration to test your access before subscribing. You can access the demonstration directly from your cell phone (or other WAP device) ... if you are satisfied with the demonstration, you will be satisfied with your subscription.
- What is "WAP"?
- "WAP" is the cell phone industry standard used to access Internet sites. Most Internet-ready (digital) cell phones and cell phone service providers are "WAP-enabled". If you are already accessing Internet sites on your cell phone, it is very you are using WAP. If you cannot access Internet sites on your phone, you might want to talk to your cell phone service provider for instructions of how to use your phone to access Internet sites with their service.
Are the quotes delayed?
- The quotes are delayed the minimal time required by each exchange. This ranges from 10 to 30 minutes. Quotes for many commodities and stocks are delayed
just 10 minutes.
- What if I sign up for a subscription, but find that your service is not what I wanted?
- Your satisfaction is completely guaranteed. If you are not entirely satisfied with the DataToGo service, we will issue a refund for every complete unused month remaining in your subscription - no questions asked.
- Who operates DataToGo?
- DataToGo is owned and operated by TradingCharts.com, Inc. TradingCharts.com, Inc. is widely known for the operation of two major online information services. One service is devoted to providing charts and quote data related to the stock market, and can be accessed at http://tradingcharts.com/ ; a similar service providing information related to the commodities market is located at http://futures.tradingcharts.com/ . We are often referred to by our "trading-as" name of TFC Commodity Charts. The principals of the company, Bob Nunweiler and Mike Ritchie can be reached by email at admin@tradingcharts.com or by telephone to
306-445-1340. The business address of TradingCharts.com, Inc. is: 10206 Ross Cres., North Battleford SK S9A 3R6, Canada.
- Is it safe to use my credit card to pay for my subscription?
- We believe the answer is positively "yes". Our credit card transactions are processed by Internet Secure - a leader in Secure Electronic Transaction processing. They take security very seriously. As an example, we (DataToGo) doesn't ever see your credit card information - Internet Secure handles the entire transaction - safe, secure and privately. In addition, your credit card information is never stored on a computer connected to the Internet - there is no opportunity for security breaches by Internet hackers. It can be argued convincingly that the security methods employed by Internet Secure provide much greater security than is experienced when using your credit card at the gas station or restaurant.
- I've forgotten my password!
- No problem. If you remember your username, you can have your password automatically sent to you by e-mail using this page. If that doesn't help, please write to us at support@datatg.com - we'll be glad to help.
- I have more questions ... who should I ask?
- We will be glad to answer any questions you might have about our service. Please email us at: support@datatg.com. I'm afraid that we won't be able to provide any help with your cell phone itself though. We recommend that you speak with your cellular service provider for any questions not related directly to the DataToGo service itself.
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